Privacy
Privacy policy
Effective August 6, 2026. The learning room is designed to keep progress and journal content on the customer’s own device.
1. Scope
- ●This Policy explains how NovaShelf FX Academy handles information through the website, checkout fulfillment, activation, learning room and support.
- ●The payment provider separately processes checkout and transaction information under its own privacy notice.
2. Information we collect
- ●Contact details and messages submitted to Support.
- ●Checkout email, selected edition, transaction identifier, payment status and limited fulfillment data shared by the payment provider.
- ●Short-lived activation challenges and a signed browser-session cookie used to verify licensed access.
- ●Basic technical, diagnostic and security information needed to operate and protect the service.
- ●We do not receive or store full card numbers, card security codes or online-banking credentials.
3. Learning-room data
- ●Completed modules and journal entries are stored locally in the customer’s browser in the current version.
- ●Local learning data is not sent to our server by the learning-room page.
- ●Customers can erase it using browser storage controls. Clearing browser data may permanently delete the local record.
4. How we use information
- ●To confirm purchases, deliver activation and provide the selected educational edition.
- ●To respond to support, refund, access and privacy requests.
- ●To protect the service, prevent fraud and enforce the license terms.
- ●To comply with legal, tax, accounting, dispute and provider obligations.
- ●We do not sell personal data or use fulfillment data for unrelated advertising without a lawful basis.
5. Legal bases
- ●Performance of the educational license agreement and delivery of the purchased product.
- ●Legitimate interests in security, customer support, fraud prevention and service improvement.
- ●Compliance with legal obligations and consent where consent is required.
6. Providers and transfers
- ●The payment provider handles checkout, tax, payment, receipts, fraud checks, refunds and chargebacks.
- ●Hosting, transactional email and support providers receive only information reasonably necessary for their function.
- ●Providers may process information in other countries using recognized safeguards where required.
7. Retention and security
- ●Support and fulfillment records are retained only as long as reasonably needed for delivery, security, accounting, law and disputes.
- ●Local learning data stays in the browser until the customer removes it.
- ●We use reasonable technical and organizational safeguards, but no internet service can guarantee absolute security.
8. Rights and contact
- ●Depending on location, customers may request access, correction, deletion, restriction, objection or portability.
- ●Some tax, fraud-prevention or legal records may need to be retained.
- ●Use the Contact page for privacy requests and include the email associated with the request or purchase.
9. Children and changes
- ●The service is intended for adults and is not directed to children under 18.
- ●We may update this Policy when the product, providers or legal requirements change. The current effective date appears above.